All NCTS Centres are fully operational and bookings can be made online
NCTS has put detailed measures in place, in each test centre, to mitigate against the spread of COVID19 and to protect both customers and staff, more information on what you should expect are outlined in our FAQ.
NCTS has now updated all records for those customers’ vehicles that qualified for the 4 month test extension as announced by the Minister for Transport, Tourism and Sport, Mr Shane Ross in April. A vehicle with a test due date on or after 28th March 2020 has now had their test date extended by 4 months
Customers should note this change and are encouraged to check their new test due date on Check NCT Due Date.
NCTS are reminding customers that if they book a test that is more than 90 days earlier than the test due date, the test will be a voluntary early test and the NCT certificate issued will be valid for 1 or 2 years (depending on the age of the vehicle) from the date of the successful test. NCTS are asking customers to note carefully the website messages they receive throughout the course of the booking process.
Alternatively
Telephone
We have a dedicated team who are available to help you with booking your test, just call our Booking line on 01-4135992 from 8am to 8pm (Mon-Thurs) and 8am to 6pm (Fri) for confirmations, re-arrangements or cancellations of appointments
We are no longer offering the facility of a 1890 number as the caller may incur a higher cost than when calling a national number.
E-Mail Bookings
Please send your enquiry to bookings@ncts.ie
Postal Bookings
All booking confirmations, cancellations or enquiries may also be posted to:
The Booking Department
National Car Testing Service Ltd.
Citywest Business Campus,
Lakedrive 3026,
Naas Road,
Dublin 24
(NOT TO THE NCT TEST CENTRE ADDRESS)
If writing, please remember to quote your booking ID and telephone number, if available.
Fax Bookings
Clients may send their confirmations, cancellations or enquiries by fax to: Customer Services on (01) 413 5982.
Please remember to quote your booking ID and telephone number, if available.
Remember
If you cancel your confirmed appointment with less than five working days notice (Mon. - Fri., not including the day of the test) or fail to show up for the test, a €22.00 surcharge will be automatically applied to your card or when you next bring your car in for testing. A similar surcharge of €11.50 will apply in the case of a re-test.
Any queries relating to the cancellation fee may be made in writing to the Customer Service Department, National Car Testing Service Ltd., Lakedrive 3026, Citywest Business Campus, Naas Road, Dublin 24.
All RE-TESTS must be booked within 21 days of the initial test. Re-test which do not require the use of a test lane, will be free of charge. Free re-tests will cover minor visual items such as replacement of windscreen wiper and registration plates.
Re-tests must be completed within 30 days of the initial test or a full test will need to be repeated and charged accordingly.