If you cancel your confirmed appointment with less than five working days notice (Mon. - Fri., not including the day of the test) or fail to show up for the test, a €22.00 surcharge will be automatically applied to your card or when you next bring your car in for testing. A similar surcharge of €11.50 will apply in the case of a re-test.
Any queries relating to the cancellation fee may be made in writing to the Customer Service Department, National Car Testing Service Ltd., Lakedrive 3026, Citywest Business Campus, Naas Road, Dublin 24.
All RE-TESTS must be booked within 21 days of the initial test. Re-test which do not require the use of a test lane, will be free of charge. Free re-tests will cover minor visual items such as replacement of windscreen wiper and registration plates.
Re-tests must be completed within 30 days of the initial test or a full test will need to be repeated and charged accordingly.