If you are re-arranging/cancelling a confirmed appointment, by not giving 5 working days (Monday - Friday, not including the day of the test) notice or fail to show up you will incur a fee of €22.00 for a periodic inspection or €11.50 for a retest inspection. For rescheduled appointments, this will be required to be paid at the time of rescheduling. For cancelled appointments, you will forfeit €22.00 for a periodic inspection, and you will be refunded €33.00. A similar surcharge of €11.50 will apply in the case of a re-test and €16.50 will be refunded.
Any queries relating to the cancellation fee may be made in writing to the Customer Service Department, National Car Testing Service Ltd., Lakedrive 3026, Citywest Business Campus, Naas Road, Dublin 24.
All RE-TESTS must be booked within 21 days of the initial test. Re-test which do not require the use of a test lane, will be free of charge. Free re-tests will cover minor visual items such as replacement of windscreen wiper and registration plates.
Re-tests must be completed within 30 days of the initial test or a full test will need to be repeated and charged accordingly.