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NCTS has put detailed measures in place, in each test centre, to mitigate against the spread of COVID19 and to protect both customers and staff, more information on what you should expect are outlined in our FAQ.

REMEMBER - If you wish to make an appointment for an NCT then please go to our on-line bookings which allows you to choose the test centre, time and date that suits you.

Why not check out our Most Frequently Asked Questions section first, as we may have answered your query already.

Check out your local NCTS centre Opening and Closing times.

 

NCT - BOOK NOW

To confirm, cancel, re-arrange or quite simply to arrange an appointment then

Phone: 014135992 (Monday-Thursday 8am to 8pm, Friday: 8am -6pm)

E-mail: bookings@ncts.ie

VRT - BOOK NOW

BOOK NOW Phone: 01-4135975

Customer Service

If you are unhappy with any aspect of the National Car Testing Service and wish to make a complaint then please contact our Customer Service team for a customer complaints form.

Phone: 014135994 (Monday - Friday: 9am - 4pm)

E-mail: info@ncts.ie

 

Alternatively, if you are happy with any aspect of the service and would like to share this with NCTS, please contact the Customer Service Department on 014135994 or E-mail: info@ncts.ie

Enquiries

If you are unable to find the answer to your query on the FAQ page then please contact a member of our Customer Enquiries Team who will be happy to answer any query you may have in relation to the National Car Test.

Phone: 014135994 - (Monday - Friday: 9am - 4pm)

E-mail: info@ncts.ie

Integrity

Integrity is an important element of the National Car Test, if you feel that the integrity of the service has been compromised in any way and would like to speak with someone in confidence; you can do so either by phone or email on the following:

Email: integrity@ncts.ie

Phone: 01-6309319

Motor Trade

NCTS have engaged with the Motor Trade since its introduction back in 2000. We have seen many enhancements to the NCT over the last number of years which can be attributed to technical information received from the motor trade. We want to continue to enhance and encourage further communication with the trade and maintain the open door policy that is already in place at the local test centres.

NCTS are therefore inviting all garages who wish to organise a visit to their local test centre to discuss various topics such as the test process, issues they may have with certain models of cars or even to benchmark your equipment against the test centres equipment.

If you are interested in arranging an informal meeting with your local centre then please contact us on tradeenquiries@ncts.ie leaving your name, phone number and the name of your garage and a member of our staff will then contact you to arrange a time that is most convenient for you.

Should you wish to be included on future communication from NCTS please contact us to ensure your garage name is on our mailing distribution list.

RSA Survey

The Road Safety Authority contacts a sample of customers for the purposes of customer service research. If you do not wish to be contacted to undertake customer service research please send your name and address to: surveyoptout@rsa.ie and you will not be included in any future surveys.