Contact us
REMEMBER - If you wish to make an appointment for an NCT then please go to our on-line bookings which allows you to choose the test centre, time and date that suits you.
Why not check out our Most Frequently Asked Questions section first, as we may have answered your query already.
Check out your local NCTS centre Opening and Closing times.
NCT - BOOK NOW
To confirm, cancel, re-arrange or quite simply to arrange an appointment then
Phone: 014135992 (Monday-Thursday 8am to 8pm, Friday: 8am -6pm)
E-mail: bookings@ncts.ie
VRT - BOOK NOW
BOOK NOW Phone: 01-4135975
Customer Service
If you are unhappy with any aspect of the National Car Testing Service and wish to make a complaint then please contact our Customer Service team for a customer complaints form.
Phone: 014135994 (Monday - Friday: 9am - 4pm)
E-mail: info@ncts.ie
Alternatively, if you are happy with any aspect of the service and would like to share this with NCTS, please contact the Customer Service Department on 014135994 or E-mail: info@ncts.ie
Enquiries
If you are unable to find the answer to your query on the FAQ page then please contact a member of our Customer Enquiries Team who will be happy to answer any query you may have in relation to the National Car Test.
Phone: 014135994 - (Monday - Friday: 9am - 4pm)
E-mail: info@ncts.ie
Integrity
Integrity is an important element of the National Car Test. if you feel that the integrity of the service has been compromised or you want to report a possible violation of our code of Ethics or other regulation, then please submit it using our online Ethics and Compliance channel.
NCTS have engaged with the Motor Trade since its introduction back in 2000. We have seen many enhancements to the NCT over the last number of years which can be attributed to technical information received from the motor trade. We want to continue to enhance and encourage further communication with the trade and maintain the open door policy that is already in place at the local test centres.
NCTS are therefore inviting all garages who wish to organise a visit to their local test centre to discuss various topics such as the test process, issues they may have with certain models of cars or even to benchmark your equipment against the test centres equipment.
If you are interested in arranging an informal meeting with your local centre then please contact us on tradeenquiries@ncts.ie leaving your name, phone number and the name of your garage and a member of our staff will then contact you to arrange a time that is most convenient for you.
Should you wish to be included on future communication from NCTS please contact us to ensure your garage name is on our mailing distribution list.
RSA Survey
The Road Safety Authority contacts a sample of customers for the purposes of customer service research. If you do not wish to be contacted to undertake customer service research please send your name and address to: surveyoptout@rsa.ie and you will not be included in any future surveys.