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The National Car Testing Service (NCTS) and the Road Safety Authority (RSA) have officially announced the opening of a National Car Testing centre in Tuam, County Galway on Monday 29 March 2021.

The opening of this new two-lane centre will see the NCTS network increase to 48 centres nationwide and over time, create an additional 12 jobs for the Tuam area. This centre will have the capacity to inspect over 20,000 vehicles annually when fully operational.

The new centre will serve the people of North Galway and South Mayo, and will provide motorists with a convenient alternative that’s close to them, rather than having to travel to other neighbouring centres in Galway City, Ballinasloe or Castlerea for an NCT.

Mr. Mark Synnott, Managing Director of NCTS said “we are delighted to serve the people of North Galway with this new two lane centre and the opening of the Tuam centre will see us increase our network to 48 NCT centres nationwide and employ over 600 vehicle inspectors who combined inspect over 1.8 million vehicles on an annual basis. Over the next year, there are plans to provide a range of additional benefits to customers such as the opening of new testing centres in certain locations, the upgrading and refurbishment of existing centres and other service improvements, on behalf of the RSA.”

Located in the Carrowpeter, Doogra area in Tuam, Galway, the new Tuam NCTS centre is the fourth test centre in the Galway region and will serve people from North Galway, South Mayo and West Roscommon covering areas such as Tuam, Claregalway, Headford, Corofin, Ballindine, Mountbellow, Glenamadddy and Ballingar.

The NCTS is responsible for the compulsory car inspection programme in Ireland. The primary aim of the NCTS is to improve road safety and enhance environmental protection by reducing harmful vehicles emissions in Ireland. For further information on the NCTS, visit www.rsa.ie or www.ncts.ie

Photo: Tuam NCT Galway 

COVID-19 Level 5 Update:

All NCT centres are fully operational.

The NCT service is deemed an essential service and customers travelling for scheduled appointments are exempt from the travel restrictions.

Those who are more vulnerable are advised to contact the NCTS on 01 4135992 (Monday to Friday) to arrange an alternative appointment, free of any cancellation/rearrangement fees. Re-tests must be conducted within 30 days of the initial test or a full test will need to be conducted again.

Some of the questions you may have on the restrictions and the NCT can be found in this FAQ.

Please do not visit any NCTS facility if you have been exposed to the virus or have knowingly been in contact with anyone showing symptoms. In this instance you should follow HSE advice.

To mitigate against the spread of COVID19 and to protect both customers and staff, we are asking customers to pay by credit/debit card and adhere to these protocols.

Protocol for Staff:

  • Before each inspection, all vehicle inspectors must wash their hands with soap and water and wear a new set of disposable gloves.
  • Leave all entrance doors open where possible to minimise the risk of virus transfer via door handles.
  • Leave Vehicle Inspection Reports and NCT Certificates (if applicable) on the front seat of the customer’s vehicle following the test, thus eliminating the need for customers to re-enter the test centre, unless they have a query.

Protocol for customers

  • In advance of attending for NCT, please ensure your vehicle is being presented in a hygienic state and free of any unhygienic matter such as used tissues, gloves and wipes.
  • Due to limited capacity in the test centres due to social distancing, only one person must present the vehicle for inspection. We are asking that vulnerable drivers and those with an underlying illness do not attend, we ask that they organise for someone else to present their vehicle where possible.
  • Please ensure you wear the correct clothing attire to the test centre as you may have to wait outside the building while your vehicle is inspected.
  • It is now mandatory that customers wear a face covering on the day of inspection, customers will not be permitted to enter the NCT building without a face covering, exemptions include:
    • children under the age of 13
    • anyone that has trouble breathing
    • anyone that is incapacitated
    • anyone that is unable to remove it without help
    • anyone who has special needs and who may feel upset or very uncomfortable wearing the face covering
  • Tests must be booked and paid online
  • Only customers with confirmed appointments should present their vehicle for inspection.
  • A maximum number of customers will be permitted to enter the centre and this will be clearly sign posted as you enter the centre.
  • All customers must adhere to the social distancing guidelines.
  • Driver identification will still be required to be shown at check in, but it should not be handed to the staff member.
  • Once checked in, customers will be advised to wait in their vehicles or if they prefer to wait outside the building.
  • Leave windows lowered slightly to allow for air to ventilate naturally throughout the vehicle.
  • Ensure the air vents in the vehicle are closed and the fans are reduced to the lowest level.
  • Once the inspection is complete, the Vehicle Inspection Reports and NCT Certificates (if applicable) will be left on the front seat of the customer’s vehicle following the test, thus eliminating the need for customers to re-enter the test centre, unless they have a query.

We ask for customers to adhere to the protocols in place and to assist us in ensuring no transmission of the virus, failure to adhere to these protocols may result in the rescheduling of your test.

Certificate Extension:

We understand you may have some questions regarding your NCT Certificate validity and more information on this can be found here. 

NCTS has now updated the new test due date for all vehicles that qualified for the 4 month extension as announced by the Minister. Customers are encouraged to check their new test due date.

The extension of NCT due dates applies only to vehicles with a test due date of 28 March 2020 or later. 

As information and guidance from public health officials change, we will reassess and change our procedures and protocols accordingly.

Please continue to check the NCTS website for further updates.

From 1st March, the applicable Government standard VAT rate will return to 23%. Please note that effective from that date the following prices will apply:

We have a full list of your most frequently asked questions about testing and COVID19 on our FAQ document

Please continue to check the NCTS and RSA website for updates.

 

The National Car Testing Service (NCTS) has now updated all records for those customers’ vehicles that qualified for the 4 month test extension as announced by the Minister for Transport, Tourism and Sport, Mr Shane Ross in April. A vehicle with a test due date on or after 28th March 2020 has now had their test date extended by 4 months, see example below 

Original NCT Expiry Date

New NCT Test Due Date

28th March 2020

28th July 2020

10th May 2020

10th September 2020

15th October 2020*

15th February 2021

*All Cars first registered on or after 1st August 2016 are not eligible for the 4 month extension.

 

Customers should note this change and are encouraged to check their new test due date on the Check NCT Due Date section on the NCTS website before booking their test.

NCTS are reminding customers that if they book a test that is more than 90 days earlier than the test due date, the test will be a voluntary early test and the NCT certificate issued will be valid for 1 or 2 years (depending on the age of the vehicle) from the date of the successful test.  NCTS are asking customers to note carefully the website messages they receive throughout the course of the booking process.

 

Taximeter verification inspections have now recommenced having previously been suspended due to covid-19. 

To enable the resumption of service, a number of detailed measures are now in place to mitigate against the spread of COVID19 and to protect both customers and staff. When attending the Test Centre, we are asking customers to please adhere to the following protocols:

  • Only customers with confirmed appointments should present their vehicle for inspection and the wearing of a facemask during the inspection is mandatory.
  • Only one person must present the vehicle for inspection and we are asking that vulnerable drivers and those with an underlying illness do not attend, we ask that they organise for someone else to present their vehicle where possible.
  • A maximum number of customers will be permitted to enter the centre and this will be clearly sign posted as you enter the centre.
  • Please read all signage, and maintain a safe distance from our staff and other customers at all times when in the test centre.
  • Please ensure you wear the correct clothing attire to the test centre as you may have to wait outside the building while your vehicle is inspected.
  • All customers must adhere to the social distancing guidelines.
  • Once checked in, customers will be advised to wait in their vehicles or if they prefer to wait outside the building.
    Leave windows lowered slightly to allow air to ventilate naturally throughout the vehicle.

Applus Car Testing Service was awarded the Go Best Service Award for the operation of the National Car Testing Service (NCTS) at the recent Government Opportunities (GO) Excellence in Public Procurement Awards held in Dublin.


The GO Awards Ireland are open to public, private and third sector organisations across the Republic and Northern Ireland and showcases the very best that public sector procurement has to offer. Spokesperson for Applus, Sinead McKeon said, “We are extremely proud to receive this prestigious award which highlights excellence in our customer service. Winning this award recognises and acknowledges the hard work that all our staff put into constantly improving the service which we provide to over 2 million members of the public every year”

 

 

Applus Car Testing Service recently achieved a significant milestone in attaining the security standard ISO 27001:2013 –Information Security Management Systems Certification Standard. After a series of complex and stringent audit processes conducted by Certification Europe, Applus were awarded the standard for the operation of the National Car Testing Service.

This International standard is recognised globally for managing risks to the security of information held by a company. It enables us to prove to customers and clients that we are managing the security of the information we hold.

This is a very important standard for Applus Car Testing Service Ireland to achieve and played a pivotal role in the awarding by the RSA of the 10-year NCTS contract to Applus.

In photo: Applus staff, Paul Hackett Anderson, Mark Synnott, Peter Seacy and Brian Casey

In accordance with EU Directive 2014/45, a number of changes to the periodic vehicle inspection have come into force across all EU Member States. These changes are to unify vehicle inspection across the EU.

The changes are as follows

1. Recognition of unexpired term of Roadworthiness Certificates issued by other Member States

If you import a second hand vehicle from another EU Member State and the vehicle has a current EU Roadworthiness Certificate, you can have the unexpired portion of the certificate recognised by exchanging your out-of-state roadworthiness certificate for an Irish issued EU recognition certificate.

In order to obtain an EU recognition certificate for a private vehicle you must complete an application form and return the completed application form and required fee of €15.50 (this fee is being waived until further notice) with the original or a certified true copy of the out of state roadworthiness certificate (if the certificate is not in English, please ensure you provide a translation of the certificate in the English language) to the following postal address: Certificate Administrator, Applus Car Testing Service Ltd, Citywest Business Campus, Lakedrive 3026, Naas Road, Dublin 24, D24 RC8V.

The Irish issued EU recognition roadworthiness certificate will be issued by post to the current registered owner of the vehicle.

2. Amendments to treatment of Vintage Vehicles

If your vehicle is aged between 30-39 years (based on the vehicle's date of first registration) and you are not using your vehicle for commercial purposes, it will now have to undergo a roadworthiness test every two years instead of annually.

If you are using your vehicle for commercial purposes, for example as a wedding hire vehicle, there is no change to the test frequency and you must continue to have your vehicle tested annually.

Please note: if your vintage vehicle was inspected during the period 20th May 2017 to 19th May 2018, you will be entitled to a two year certificate. NCTS will endeavour to write to each customer affected detailing the requirements in order to amend their current NCT certificate. All queries regarding this change can be dealt with by the customer service department on (01) 4135994.


3. Categorisation of deficiencies into Minor, Major & Dangerous

In accordance with EU Directive 2014/45 and from 13th August 2018 defects will be classified as minor, major or dangerous and will appear in this format on your NCT Vehicle Inspection Report.

Minor Result
Should a customer receive this result, the vehicle has passed the test with minor faults recorded. The customer is required to have these faults repaired. The customer will have to present the vehicle for re-inspection before an NCT Certificate is issued

Major Result
Previously classed as a Fail Refusal:
The customer will be advised that the vehicle has failed the NCT. The vehicle owner will have 30 days in order to have the item repaired and returned to the centre for re-inspection. An NCT Certificate will not be issued until the vehicle is returned for inspection.
If the vehicle is not presented within the 30-day period then a new inspection will need to be conducted

Dangerous Result
Where a vehicle is failed because of a dangerous defect that constitutes a direct or immediate risk to road safety such that, the vehicle should not be used on the road under any circumstances.
A sticker stating failed dangerous will be affixed to the vehicle by the Vehicle Inspector. The vehicle must be presented for re-inspection and receive a Pass Result before an NCT Certificate is issued.
It is illegal and unsafe for a motorist to drive a vehicle with a dangerous defect, which means the vehicle owner may incur penalty points and a court appearance if caught by An Garda Síochána.

For further information on the items inspected in the NCT, please refer to the NCT Manual


4. Amendments to treatment of vehicles which transfer from SPSV to Private

Upon a vehicle ceasing to be a public service vehicle, the test due date for such a vehicle shall be on the basis that the next test due date shall be the date on which the then current test by date expires and each subsequent test due date shall be the anniversary of that date.

Mr. Noel Brett, CEO RSA together with Mr. Pat O' Brien and Mr. Paul Hetherington of INAB formally presented Aisling McGuigan and Eamonn Power of NCTS with ISO 17020 certification.

The ISO 17020 standard is awarded to inspection bodies who demonstrate high levels of competence in the field of inspection, and the National Car Testing Service is the only inspection programme of its kind to be accredited to this standard. All aspects of the NCTS process were audited ranging from the independence, impartiality and integrity of the service to the quality systems in place, the inspection methods and procedures to the handling of inspection reports and certificates. The standard also focused on the efficiency of managing customers including the complaints and appeal process and premises.

 

 

Leading global test, inspection and certification company Applus+ have welcomed the news, they have are awarded the contract to continue the provision of the National Car Testing Service in Ireland from June 2020 for a further period of ten years.

Applus+ have operated the contract since January 2010 and during the last 9 and half years have conducted over 18 million vehicle inspections across its network of 47 test centres.

The new contract will allow Applus+ to provide a range of additional benefits to customers such as the opening of new testing centres across the country, newly refurbished facilities and the use of highly advanced vehicle testing and inspection technology.

Reflecting on the news “Applus Ireland’s Managing Director Mr. Grant Henderson said “we are delighted to have secured the contract to operate the National Car Testing Service and we are looking forward to delivering many service improvements in the coming months”

To support the opening of new inspection facilities, Applus+ anticipate creating in excess of 80 new jobs over the coming years adding to their current workforce of 800+ employees making Applus+ the largest single employer in the automotive sector in Ireland.

This contract further strengthens Applus+ in Ireland, making them the largest single employer in the automotive sector within Ireland. Applus+ also operate inspection services on behalf of the Revenue Commissioner, National Transport Authority and the National Standards Authority of Ireland.

 

In photo: Moyagh Murdock CEO RSA with Grant Henderson Managing Director Applus+

NCT certificates and discs containing the following serial numbers

  • E2999571 to E2999750
  • E3028501 to E3029250
  • E3063251 to E3063750
  • E1717001 to E1718000
  • E1750263 to E1750360
  • E1686703 to E1686708 

were stolen during a recent robbery at an NCT centre.

If you are purchasing a second hand vehicle we would urge that you please check the serial number on the NCT disc to ensure it is not stolen.

If you have any doubts regarding the validity of an NCT Certificate then please contact NCT on 014135994 and we will be quickly able to confirm the validity of the NCT certificate for you