Polasaí Príobháideach
Basic Information regarding the processing of your Personal Data |
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Data Controller |
Applus+ Inspection Services Ireland Limited Address: 3026 Lakedrive, Citywest Business Campus, Naas Road, Dublin 24, D24 RC8V Telephone: 01-4135900 E-mail: privacy@ncts.ie
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Main Purposes
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Legal Basis |
(a) Performance of a contract (b) Legitimate interests; and (c) Compliance with legal obligations |
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Personal Data |
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Recipients |
(a) Law enforcement agency, court, regulator, government authorities (and their appointed agents) or other third party with compelling authority. (b) Contracted Service providers. (c) Applus group companies. (d) Asset purchasers and amalgamation. |
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Rights |
Among other, the right to access, rectify and erase the personal data, to object to the further processing of the personal data, and to withdraw consent. To exercise your rights, please send an email to privacy@ncts.ie, enclosing a copy of your identification document (Driving Licence). |
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Extended Information |
Customer Privacy Policy1.1 Personal Data We collect directly from you
This Privacy Policy describes how Applus+ Inspection Services Ireland Ltd (Applus+ Inspection Services Ireland Ltd ', 'We', 'Us') collects and processes personal data about you, how we use and protect this information, and your rights in relation to this information. Applus+ Car Testing Service Ltd will collect and subsequently process the personal data as the data controller. You may contact Us at:
Applus+ Inspection Services Ireland Ltd Address: 3026 Lakedrive, Citywest Business Campus, Naas Road, Dublin 24, D24 RCRV Telephone: 01-4135900 E-mail: privacy@ncts.ie This Privacy Policy applies to all personal data we collect or process about you in relation to the interactions with this website, webchat, our apps, call center or while we provide you with our services. 'Personal Data' means any information relating to an identified or identifiable natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data or an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Applus+ Inspection Services Ireland Ltd, its directors, employees, servants and agents, affiliates or other representatives and their respective parent and subsidiary companies, shall not be liable in respect of any claims, emergencies, demands, causes of action, damages, losses, expenses, including without limitation, reasonable attorney fees and costs of proceedings arising out of or in connection with the use and/or dissemination of personal information relating to you in accordance with this privacy policy and your consents 1. What Personal Data do We collectWe will collect personal data about you from a variety of sources, including information we collect from you directly (e.g. when you contact us through our online booking, call center & web chat, SMS, postal and email communication), and information we collect about you from Vehicle Registration Unit of the Department of Transport, Shannon, Co. Clare, or the NSAI Legal Metrology Service (if applicable) or the National Transport Authority (if applicable) or the Revenue Commissioners (if applicable). Note that we may be required by law to collect certain personal data about you, or as a consequence of any contractual relationship We have with you. Failure to provide this information may prevent or delay the fulfilment of these obligations. We will inform you at the time your information is collected whether certain data is compulsory and the consequences of the failure to provide such data. 1.1 Personal Data We collect directly from youThe categories of personal data that We collect directly from you include (Please note, Your telephone calls, both inbound and outbound are recorded for training, quality and verification purposes):
We use Transport Layer Security ("TLS") technology, any personal data that you send will be protected during transmission by encryption. Personal information you provide to us is stored securely in line with the ISO 27002 code of practice for information security management. Credit and debit card details are processed by a PCI-PA-DSS compliant system. Personal information you provide to us is stored securely in line with the ISO 27002 code of practice for information security management. Further information about our use of Cookies and Tracking Technologies is available here: https://www.ncts.ie/1172
Before you provide any data to us we will endeavour to make it clear, for example in our Privacy Policy, in the relevant application process and/or in the relevant terms and conditions, why we need this data and how we will use it. When this is required we will obtain your consent first. 1.2 Personal Data We collect from other sources:We collect personal data about you from Vehicle Registration Unit of the Department of Transport, Shannon, Co. Clare or the NSAI Legal Metrology Service (if applicable) or the National Transport Authority (if applicable) or the Revenue Commissioners (if applicable). The categories of personal data that we collect about you from other sources are:
1.3 Personal Data about third partiesWhere you provide Us with personal data such as contact information about third parties (e.g. if you are passing the vehicle inspection for a vehicle that is owned by a third party), it is your direct responsibility to inform such individuals of their rights and to obtain their explicit consent, where necessary, to the processing (including transfers) of their personal data, as it may be deemed necessary and in compliance with applicable local data protection laws, as set forth in this Privacy Policy.
We use and subsequently process personal data We collect about you on the following legal basis, and for the purposes identified below:
Where Applus+ processes personal data in fulfilment of its own legitimate interests, it shall always balance such interests against the data subjects´ fundamental rights and freedoms, and implements robust safeguards in view of ensuring that their privacy is protected accordingly.
Compliance with the aforementioned legal obligations to which Applus+ Inspection Services Ireland Ltd is subject is required under Irish law, including S.I. Regulations 4/2023 - Road Traffic (National Car Test) (Amendment) Regulations 2023
You have certain rights regarding your personal data, subject to local law. These include the following rights:
This includes the right to object, at any time, for reasons related to your particular situation, to our processing of your personal data based on our legitimate interests or those of a third party, in which case We will cease in processing your personal data unless We are able to rely on legitimate reasons to do so;
We encourage you to contact us to update or correct your information if it changes or if the personal data we hold about you is inaccurate. We will contact you if we need additional information from you in order to honour your requests. Applus+ Inspection Services Ireland Ltd is committed to protecting your personal data as described in this policy, and as required by applicable laws. Should you have any queries or intention of requesting additional information on how to exercise your rights or to effectively submit such a request, feel free to contact Us at the following email: privacy@ncts.ie
Applus+ are legally obligated to share your personal data with third parties as outlined in the Data Sharing and Governance Act (2019) under the following circumstances: Law enforcement agency, court, regulator, government authority or other third party with compelling authority. We will be able to share your personal data with these parties where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party. When this is done, we adhere to the following principles:
This includes the relevant Authority, (Drivers Vehicle Computer Services Division (NVCSD), An Garda Síochána, Road Safety Authority, National Standards Authority of Ireland, National Transport Authority, Environmental Protection Agency) and their legally appointed Supervisory Service Contractors for the purposes of Quality and Integrity Management.
We implement technical and organizational measures to ensure a level of security appropriate to the risk to the personal data we process. These measures are aimed at ensuring the on-going integrity and confidentiality of personal data. We evaluate these measures on a regular basis to ensure the security of the processing.
We will keep your personal data for as long as We have a relationship with you, and for a period of up 9 years thereafter. We will only retain your personal data after this time if We are required to do so to comply with the law, or if there are outstanding claims or complaints that will reasonably require your personal data to be retained Where we engage a third party to provide a service to us, we require them to take appropriate steps to protect your personal data, and only to use the personal data for the purpose of performing those specific services.
Applus+ Inspection Services Ireland Ltd is the data controller in respect of the personal data we collect and process. If you have questions or concerns regarding the way in which your personal data has been used, please contact privacy@ncts.ie We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that We have not been able to assist with your complaint or concern, you have the right to make a complaint to the data protection authority of Ireland, which is the Data Protection Commissioner, using their website https://www.dataprotection.ie/docs/Contact-us/b/11.htm.
You are entitled to request a copy of this Privacy Policy from us using the contact details set out above. This Privacy Policy will be subject to changes, as deemed necessary from time to time. If we change this Privacy Policy, we will notify you of the changes through our website. Where changes to the Privacy Policy will have a fundamental impact on the nature of the processing or otherwise have a substantial impact on you, We will give you sufficient advance notice so that you have the opportunity to exercise your rights (e.g. among other, to object to the processing). Moreover, and to the extent that Applus+ Inspection Services Ireland Ltd relies on consent for the performance of any of its processing activities, We will make sure to request your consent where the aforementioned changes may have a substantial impact on the relevant processing before these changes are made effective. 18th July 2024 |